As Özel Dünyam Oral and Dental Health Clinic, we highly value the privacy of our patients and visitors to our website. Protecting personal data and respecting privacy rights are among our fundamental principles. This Privacy Policy explains how personal data is collected, processed, and protected, as well as the purposes for which it is used.
1. Information Collected
When you visit our website or use our services, we may collect various types of personal data, including:
- Identity Information: Name, surname, Turkish ID number, date of birth, etc.
- Contact Information: Phone number, email address, residential address.
- Health Information: Medical history and treatment details related to our services.
- Financial Information: Payment details and billing information.
2. Methods of Data Collection
Personal data may be collected directly from you (such as filling out an appointment form, making online appointment requests, or via phone calls) or through our website. Additionally, cookies may be used to better understand visitor interactions with the site.
3. Use of Collected Data
The personal data collected is used for the following purposes:
- Managing appointment requests and patient communication,
- Providing accurate healthcare services,
- Processing financial transactions and billing,
- Fulfilling legal obligations,
- Analyzing website usage to improve services.
4. Use of Cookies
Our website uses cookies to enhance the user experience. Cookies are small files sent to your device when you visit our website. These files help us analyze website traffic and improve usability based on user preferences. You can disable cookies through your browser settings; however, doing so may limit certain functionalities of the site.
5. Sharing of Information
At Özel Dünyam Oral and Dental Health Clinic, we do not share your personal data with third parties. However, we may be required to share data with official authorities or service providers within the framework of legal obligations. In such cases, we take the utmost care to protect the confidentiality of your personal data.
6. Data Security
We take all necessary administrative and technical measures to ensure the security of your personal data. Your data is stored securely on servers to prevent unauthorized access, loss, theft, or misuse.
7. Data Subject Rights
Under Article 11 of the Law on the Protection of Personal Data (KVKK), you have the following rights regarding your personal data:
- To learn whether your personal data is being processed,
- To request information about the processing,
- To learn the purpose of processing and whether it is used accordingly,
- To know the third parties to whom your data is transferred within Turkey or abroad,
- To request correction if the data is incomplete or incorrect,
- To request the deletion or destruction of personal data under Article 7 of KVKK,
- To request notification of these actions to third parties to whom the data has been shared,
- To object to an outcome based solely on automated data processing,
- To request compensation if you suffer damages due to unlawful processing.
8. Changes to the Privacy Policy
Özel Dünyam Oral and Dental Health Clinic reserves the right to modify this Privacy Policy. Any updates will be published on our website and will take effect immediately. We recommend regularly checking our page to stay informed of any changes.
9. Contact Information
For any questions regarding our Privacy Policy or requests related to your personal data, please contact us using the following details:
Özel Dünyam Oral and Dental Health Clinic
📍 Address: Yayla, Şinasi Dural Cd. No:96 D:E, 34321 Tuzla/Istanbul
📞 Phone: 0216 447 40 01
E-posta: admin@tuzladisklinigi.com